Integrations
Eskimo: leads in sync, both ways
Eskimo is a Native Fuzey integration. Pull Eskimo leads into Fuzey to talk over WhatsApp, and push new WhatsApp leads back to Eskimo, so your lead flow stays in sync.
Read articleGuides for dealership teams
How WhatsApp, AI and good follow up actually work in a dealership, written by the people who set them up.
46 articles
Integrations
Website: turn visits into conversations
Website is a Native Fuzey integration. Our widget, WhatsApp CTAs and automated lead capture connect your website straight to the inbox.
Read article
Integrations
Stripe: deposits and payments, settled straight to you
Stripe is a Native Fuzey integration. Deposits and payments settle directly to your account by bank transfer or card, sent from the chat.
Read article
Integrations
Reviews: ask, monitor and reply in one place
Reviews is a Native Fuzey integration. Send review requests in one click, then monitor and reply to any review link in one place.
Read article
Integrations
Click Dealer: one inbox, one response time
Click Dealer is a Connector integration. Leads flow into the same inbox and get the same instant response as every other channel.
Read article
Integrations
Carzone: first reply to booked appointment
Carzone is a Native Fuzey integration. Enquiries are handled end to end, from first reply to a booked appointment.
Read article
Integrations
DoneDeal: leads worked the moment they arrive
DoneDeal is a Native Fuzey integration. Leads are captured and worked the moment they arrive, so none go cold waiting for a reply.
Read article
Integrations
CarGurus: leads that book themselves
CarGurus is a Native Fuzey integration. Every lead routes into a WhatsApp conversation, answered, qualified and booked automatically.
Read article
Integrations
Cooper Solutions: data that drives the message
Cooper Solutions is a Native Fuzey integration. Turn your data into WhatsApp automations and targeted campaigns, so the right message reaches the right customer.
Read article
Integrations
Motors: enquiries answered and into your pipeline
Motors is a Native Fuzey integration. Enquiries are answered instantly and pushed straight into your sales pipeline.
Read article
Integrations
Bumper: pay now, pay later, over WhatsApp
Bumper is a Native Fuzey integration. Send Pay Now and Pay Later links straight to a customer in one click and lift your payment completion rate.
Read article
Integrations
AutoTrader: every lead, answered in seconds
AutoTrader is a Native Fuzey integration. Every lead lands as a live WhatsApp conversation, answered, qualified and booked automatically.
Read article
Integrations
Pinewood: campaigns built on live DMS data
Pinewood is a Connector integration. Select campaign audiences straight from live DMS data, so the right message reaches the right customer.
Read article
Integrations
BMW AWP: Teleservice tickets that reply themselves
BMW AWP is a Connector integration. Aftersales Workplace updates trigger WhatsApp messages, so Teleservice tickets are worked automatically.
Read article
Integrations
Keyloop: your DMS, inside the conversation
Keyloop is a Native Fuzey integration. Vehicle data, DMS-driven automations and audience targeting, all without leaving the conversation.
Read article
WhatsAppAutomationsMarketing
WhatsApp campaigns explained
WhatsApp opens a two-way conversation with your customers, with far higher read and reply rates than email or SMS, and the ability to book, answer and sell in the same chat.
Read article
ReportingGetting Started
Five numbers every dealer principal should see weekly
Five weekly numbers that give dealer principals a quick, practical view of response, bookings, sales pipeline and aftersales demand.
Read article
AICompliance
What we do not let AI do
A clear look at the guardrails we put around AI in dealer conversations, and why some jobs should always stay with people.
Read article
ReportingSales
The post-campaign report
What a dealer group should expect after a campaign, from delivery and replies to bookings, revenue and the actions that come next.
Read article
WhatsAppSalesGetting Started
Click to chat everywhere
Make it easy for buyers and service customers to start a WhatsApp chat from your website, adverts, stickers and invoices.
Read article
AutomationsAftersales
Recovering the customer you have not seen in two years
How to bring back aftersales customers you have not seen in two years with quiet, automated outreach that feels timely and personal.
Read article
AIReporting
Reading the room at scale
In-depth customer sentiment reviews show dealerships what keeps coming up, what customers love and what they complain about, straight from everyday conversations.
Read article
Reporting
Response times you can actually manage
Slow replies only get fixed when you can see where delays happen by team, site and adviser, then act on the real cause.
Read article
WhatsAppMarketing
Writing WhatsApp templates people actually reply to
Learn how to write WhatsApp templates that pass approval and get replies, with practical tips on tone, timing, buttons and personalisation.
Read article
Onboarding & Training
Who you actually talk to when something breaks
When something breaks, dealerships need a real person, clear updates and fast help, not a ticket that disappears into a queue.
Read article
AutomationsSales
Running an event campaign on WhatsApp
Plan a WhatsApp event campaign that invites, reminds, follows up and reports in one clear flow for dealership open weekends and launch events.
Read article
ReportingAftersales
Proving the bookings came from WhatsApp
How to prove which aftersales bookings came from WhatsApp, with a clear attribution window and reporting dealers can stand behind.
Read article
AutomationsAftersales
Sending the right message to the right customer
Relevant aftersales messages feel helpful, not spam. Here’s how better targeting by model, mileage and service history improves response.
Read article
WhatsAppAutomationsSales
Missed call, lost sale
A missed call does not have to mean a lost sale if you turn it into a WhatsApp chat your team can pick up quickly.
Read article
AIAutomations
Sales, service or parts?
When customers message without choosing sales, service or parts, AI triage reads intent and routes each chat to the right team fast.
Read article
Onboarding & Training
Getting the whole team using it
How dealerships move from a couple of keen users to full team adoption, with practical habits that make daily use stick.
Read article
AutomationsSales
The test drive follow-up nobody has time for
The test drive follow-up often gets skipped when the showroom is busy, but simple automation keeps it going and helps more sales happen.
Read article
AIAftersales
AI reply suggestions for busy service teams
Busy service advisers do not need a blank message box. AI reply suggestions help teams answer faster while keeping control of every send.
Read article
WhatsAppAftersales
The personal phone problem
When service advisers use personal WhatsApp for work, continuity, compliance and customer trust all become harder to protect.
Read article
Reporting
Reporting built around your business, not ours
Most dealer reporting answers the platform’s questions, not yours. Here’s why bespoke reporting matters and how it evolves with your group.
Read article
AutomationsAftersales
Following up the vehicle health check
Deferred red and amber VHC work is easy to lose. Timed follow-up helps aftersales teams turn it into bookings without extra chasing.
Read article
AIGetting Started
An AI agent that knows your dealership
Why dealership AI works better when it knows your hours, policies, pricing and booking process, and where it should stop and ask a human.
Read article
WhatsAppSales
The green tick explained
What WhatsApp’s green tick tells car buyers, why it helps replies, and what dealerships need to qualify for it.
Read article
Onboarding & Training
Why we come to you
Adoption fails when training stays abstract. Here is why onsite onboarding helps dealership teams actually use the tools they have been given.
Read article
AutomationsAftersales
Cutting no-shows with booking reminders
How to cut workshop no-shows with better reminder timing, clearer wording and an easy way for customers to rebook.
Read article
AISales
What happens to enquiries that arrive at 9pm
Most sales enquiries land after hours. Here’s what happens at 9pm when an AI agent answers, qualifies and books before your team logs on.
Read article
WhatsAppGetting Started
Getting approved for WhatsApp Business: what dealerships need to know
A plain-English guide to WhatsApp Business approval for dealerships, from verification and display names to numbers, templates and timings.
Read article
IntegrationsAutomations
Plugging into Keyloop and your DMS
Why plugging into Keyloop and your DMS stops rekeying, speeds up bookings and gives dealerships cleaner customer conversations.
Read article
Onboarding & TrainingGetting Started
Live in weeks, not quarters
A practical look at dealer onboarding, from kick-off call to first WhatsApp message, and where the real waiting time usually sits.
Read article
WhatsAppMarketing
Why your customers read WhatsApp and ignore your emails
Customers treat WhatsApp like a personal inbox, which is why dealership messages get noticed there and ignored in email.
Read article
AutomationsAftersales
MOT and service reminders that fill the workshop
MOT and service reminders work best when they arrive at the right time, say the right thing and let customers book by replying.
Read article
