AI agents that answer, book and sell for automotive dealerships across sales and aftersales on call, WhatsApp and web
Fuzey runs across multi-site dealer groups including Johnsons Cars, Sinclair Group, Chorley Group, Hedin Automotive, Berry Group, Kearys Motor Group and Al Zayani – spanning dozens of rooftops and multiple franchise brands per group.
Fuzey is a single communication system that plugs into Sales, Service, Parts, F&I, Marketing and Back Office, plus the tools each of them runs on. AI agents read context across the whole dealership, reply to customers, update the DMS, take payments, book technicians, source parts and send campaigns.
Service reminders, MOT renewals and follow-ups triggered from your DMS data — sent, answered and booked automatically.
Every conversation feeds reporting you can act on: response times, conversion, bookings and revenue by rooftop.
Connect any data source you already use. Fuzey reads it and turns any data point into a trigger for an automation.
WhatsApp, SMS, email, phone calls and external lead sources all land in one place. Your DMS data sits right there in the conversation when you need it.
Take deposits and payments inside the conversation. Settled directly to your account — by bank transfer with no card fees, or by card via Stripe.
Route your inbound calls through Fuzey and let the AI take them. Every call gets answered, then a WhatsApp message goes out automatically to keep the conversation moving after they hang up.
Every enquiry answered in seconds, 24/7 — qualified, progressed and booked, on every channel.
Native to the systems dealers run — Keyloop, Pinewood, AutoTrader and more. Franchise-compliant by design.
Don't take our word for it. Send Fuzey a WhatsApp or pick up the phone and hear the AI reply in real time.
Message Fuzey on WhatsAppFuzey's AI is trained on sales and aftersales data for a mock dealership called "Fuzey Motors". The conversations you have are demos and are not connected to a live dealer.
“Fuzey has genuinely enhanced our workflow across our BMW, MINI, Hyundai and BYD retailers, improving customer engagement while giving us greater transparency into every conversation. We've seen a positive impact on aftersales bookings, and the support from the Fuzey team has been outstanding throughout.”Read story
Write a message, add an image and reply buttons, and watch the same campaign render as a rich WhatsApp template and as plain SMS.
Hi Sarah, your BMW 3 Series is due its annual service this month. We have Saturday slots open — shall we book you in?
Fuzey is built for automotive, and only automotive. We don't serve other industries. Our team works with dealers, dealer groups, OEMs and manufacturers every day, and the platform is shaped entirely around how the motor trade actually operates.
That means we understand both ends of the market: the practical realities of an independent dealer, and the complexity of a dealer group running multiple sites, multiple franchise brands, and separate sales, aftersales, service and parts teams. Fuzey handles group structure natively — routing by site and brand, rooftop-level reporting, and OEM-compliant governance across every location — while staying simple enough for a single site to run on day one.
Fuzey is used by dealer groups, franchise and independent dealerships, leasing companies and automotive manufacturers across the UK, Ireland and the GCC.
Yes. Fuzey is built for multi-site operation. Each rooftop can run its own WhatsApp number, DMS connection and team, with conversations routed automatically by site, brand and department. Group management gets a single view across every location, and campaigns can be run group-wide or targeted at one site or franchise.
Yes. Fuzey reports on response times, bookings, conversion and attributed revenue by rooftop, by brand and by department, rolled up to group level. Reporting is built to support OEM CSI and NPS requirements across a group, and is available as scheduled reports as well as in-platform.
Each franchise brand within a group can run with its own number, templates, branding, operating hours and routing rules, while sitting in the same Fuzey account. This lets a group run BMW, MINI, Hyundai and others side by side without separate systems, and keeps each brand compliant with its OEM’s requirements.
Yes. Fuzey has a native Keyloop integration covering customer, vehicle and sales data, and it runs across every site in a group rather than site by site. Live DMS data triggers service reminders, MOT renewals, booking confirmations and follow-ups automatically at each rooftop. Fuzey also integrates with Pinewood, BMW Aftersales Workplace, Cooper Solutions and Click Dealer.
Yes. Fuzey connects natively with Keyloop and with listing sites including AutoTrader, Motors and CarGurus. Customer and vehicle data syncs across automatically, so you never import a spreadsheet.
Fuzey sets up a WhatsApp Business API account for you during onboarding. Everything runs through Fuzey, including templates and campaigns, so there is nothing to manage on the side. If you already have a WhatsApp Business account, Fuzey can connect to that instead.
Email and SMS open rates keep falling. WhatsApp messages are read by 98% of recipients, with 88% opened within five minutes. Your customers are already there. Fuzey puts your dealership there too.
Yes. Fuzey is fully GDPR compliant. All marketing messaging is opt-in, customer data is stored securely, and you control consent at the contact level.
Every Fuzey customer gets a dedicated support team from day one. They handle onboarding, WhatsApp setup and team training, and they stay with you once you’re live. When you want advice on best practice or want to get more out of Fuzey, the same team picks up the phone.
