Fuzey Articles

Guides for dealership teams

How WhatsApp, AI and good follow up actually work in a dealership, written by the people who set them up.

8 articles

AutomationsAftersales

Recovering the customer you have not seen in two years

How to bring back aftersales customers you have not seen in two years with quiet, automated outreach that feels timely and personal.

15 July 20266 min read

ReportingAftersales

How to prove which aftersales bookings came from WhatsApp, with a clear attribution window and reporting dealers can stand behind.

28 May 20265 min read

AutomationsAftersales

Relevant aftersales messages feel helpful, not spam. Here’s how better targeting by model, mileage and service history improves response.

20 May 20265 min read

AIAftersales

Busy service advisers do not need a blank message box. AI reply suggestions help teams answer faster while keeping control of every send.

14 April 20263 min read

WhatsAppAftersales

When service advisers use personal WhatsApp for work, continuity, compliance and customer trust all become harder to protect.

9 April 20264 min read

AutomationsAftersales

Deferred red and amber VHC work is easy to lose. Timed follow-up helps aftersales teams turn it into bookings without extra chasing.

19 March 20264 min read

AutomationsAftersales

How to cut workshop no-shows with better reminder timing, clearer wording and an easy way for customers to rebook.

19 February 20263 min read

AutomationsAftersales

MOT and service reminders work best when they arrive at the right time, say the right thing and let customers book by replying.

8 January 20265 min read