Templates are a great way to communicate with your customers and respond to common queries in seconds! With our latest release, users can create and manage these directly from their Fuzey platform.
Why not save yourself time from repeating the same answers? 💤 Templates will allow you to provide professional and uniform responses to leads and customers faster, without sacrificing a personalised approach.
By responding to your customers instantly, you're able to handle inbound messages more efficiently and as a result, convert more leads.
Find your templates from the Settings screen by following a few simple steps:
Click 'Create' and enter the required fields:
Templates used for WhatsApp conversations must be submitted to WhatsApp for approval.
Here are a few tips from the team that will save you heaps of time 🏃♂️
Make it easier than ever for your customers to contact you from their preferred messaging channel. Rather than managing multiple inboxes, all their messages will funnel straight into your Fuzey inbox!
Embed Fuzey's Contact Form on your company website to ensure all leads are being pulled into one location.
Our latest communication channel is available in beta mode. Please contact your Customer Success Manager if you would like to enable this on your account.
The Fuzey team are always working on exciting new features and our latest developments will offer automated messages, payment request reminders and review links. Automations will allow users to get paid faster and boost their online reputations without adding more to their to-do lists! ☝️
We're also working on SMS Broadcast Messaging so merchants can instantly message contacts at once without having to spend a fortune on external advertising. 💸
Schedule a live demo with one of our product experts and find out how Fuzey can help grow your business!