Fuzey Articles

Guides for dealership teams

How WhatsApp, AI and good follow up actually work in a dealership, written by the people who set them up.

8 articles

Illustration of a dealership WhatsApp campaign message on a phone
WhatsAppAutomationsMarketing

WhatsApp campaigns explained

WhatsApp opens a two-way conversation with your customers, with far higher read and reply rates than email or SMS, and the ability to book, answer and sell in the same chat.

8 min read
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Abstract chat bubbles linking from web, print and dealership signage
WhatsAppSalesGetting Started

Click to chat everywhere

Make it easy for buyers and service customers to start a WhatsApp chat from your website, adverts, stickers and invoices.

4 min read
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abstract phone call turning into a chat message
WhatsAppAutomationsSales

Missed call, lost sale

A missed call does not have to mean a lost sale if you turn it into a WhatsApp chat your team can pick up quickly.

2 min read
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abstract chat bubbles linked to a shared service desk
WhatsAppAftersales

The personal phone problem

When service advisers use personal WhatsApp for work, continuity, compliance and customer trust all become harder to protect.

4 min read
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abstract green badge beside a chat bubble
WhatsAppSales

The green tick explained

What WhatsApp’s green tick tells car buyers, why it helps replies, and what dealerships need to qualify for it.

3 min read
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