Managing your customers

How ChatGPT can supercharge your responses

December 29, 2022
2 min
How can you ensure your responses to customers and partner organisations are clear and compelling? FuzeyAI is here to help!
How ChatGPT can supercharge your responses

Sending friendly and professional communications is crucial for running a successful business. Poorly worded, badly spelt, or overly familiar messages are unlikely to impress customers or third parties. In fact, 50% of consumers are willing to switch to a competitor after one bad experience with a brand, meaning a single careless email could dent your profits. So, how can you ensure your responses to customers and partner organisations are clear and compelling? Enter ChatGPT.

If you’ve been anywhere near the internet over the past couple of months, you’ve probably come across ChatGPT. Created by OpenAI – a non-profit research organisation committed to improving the capabilities of artificial intelligence (AI) – ChatGPT is an AI chatbot that has taken the world by storm. The bot is highly sophisticated, delivering immaculately worded responses to complex prompts. As well as providing intelligent answers to a vast number of questions, ChatGPT has even been used to generate Python code and solve tricky maths problems.

How you can leverage ChatGPT for business purposes

While interacting with ChatGPT can provide hours of fun, it’s also a valuable tool for business purposes. The chatbot can turn your quickly written messages into perfect prose, with benefits including:

  • You can specify your tone of voice to align with customer expectations. This function allows you to differentiate between sales-oriented messages and informal responses to existing customers, for example.
  • It saves heaps of time, especially if you tend to agonise over every word in your professional emails.
  • ChatGPT will add succinct calls to action that encourage people to engage with your business.
  • You can ask ChatGPT to shorten or lengthen messages depending on your needs – great news if you struggle to keep things concise!

Fuzey can help!

Looking for a streamlined way to send professional messages to your customers? Fuzey has got you covered. You can now make the most of ChatGPT’s amazing capabilities while using Fuzey to manage your customer communications.

Fuzey is a multi-channel communication hub that brings all your communication channels and marketing tools in one place. You can now reply to enquiries with the help of ChatGPT within Fuzey, no matter which platforms your prospects and customers messaged you on (WhatsApp, SMS, Instagram, Facebook Messenger, email...).

Our Fuzey Copywriter feature allows you to simply type your draft message and use the magic wand function to turn it into pitch-perfect, professional and straight-to-the-point copy.

You can also use FuzeyAI to generate autosuggestions for replies to customer enquiries, ensuring your customer service remains professional and consistent across the board.

To discover more about Fuzey’s services, why not schedule a demo or get started below?

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