Automotive only, for 5 years
We don't serve every industry. Since day one, every hour of product, support and training has gone into dealerships: sales enquiries, service bookings, workshop updates, MOT and service reminders, and aftersales.
Cue alternative for dealer groups
Fuzey vs Cue: the WhatsApp platform built only for automotive
5 years of working with dealer groups, OEM campaigns for Mercedes-Benz, BMW and Kia, and a team that comes onsite. Fuzey isn't a general messaging tool adapted for dealers. It was built for them.
Prestige Motors ServiceWhatsApp · online
Hi, can I book my BMW X3 in for its annual service?
Of course! I can see your X3 (reg AB21 XYZ) is due. We have Tuesday at 8:30am or Thursday at 10:00am.
Tuesday please
You're booked in for Tuesday 8:30am We'll send a reminder the day before and update you here when it's ready.
Why dealer groups choose Fuzey
Built for dealer groups and OEMs
We run brand-wide WhatsApp campaigns for Mercedes-Benz, BMW and Kia, and help multi-site groups scale WhatsApp across every rooftop, brand and department.
Our roadmap comes from our dealers
Every feature we release comes directly from dealer feedback and tackles pains our dealers share. We're not a one-size-fits-all platform. We build what dealerships actually need.
We come onsite
With teams in the UK and the GCC, we regularly visit dealers across the UK, Ireland and the GCC for training, go-lives and check-ins. We'd rather sit with your service advisors and sales execs than send a help article.
Fuzey and Cue, side by side
Looking for a Cue alternative, or comparing WhatsApp for car dealerships? Here's how the two platforms line up.
| Feature | Fuzey | Cue |
|---|---|---|
| Focus | Automotive only, 5 years | Not publicly stated |
| OEM-wide WhatsApp campaigns (Mercedes-Benz, BMW, Kia) | Not publicly stated | |
| Built for multi-site dealer groups | ||
| Native DMS integration | Native Keyloop integration: customer, vehicle and sales data, from lead through to aftersales | DMS connection |
| Automated pre- and post-service messaging | ||
| AI agent trained on automotive conversations | Not publicly stated | |
| Onsite training and regular onsite check-ins (UK, Ireland, GCC) | Not publicly stated | |
| GCC presence and Arabic-market experience | Not publicly stated | |
| Roadmap driven by dealer feedback | Not publicly stated | |
| Pricing | Tailored to your group's sites, brands and use cases | Published plans |
Comparison based on publicly available information as of October 2026. Spotted something out of date? Let us know.
Answering the common questions
Is Fuzey only for independent dealers?
No. Fuzey is built for multi-site dealer groups and runs OEM-wide programmes for Mercedes-Benz, BMW and Kia, while still supporting single-site dealers.
Why doesn't Fuzey publish a price list?
Because dealer groups aren't all the same. We price around your sites, brands, departments and use cases, so you pay for what fits your group rather than a generic plan.
Does Fuzey integrate with my DMS?
Yes. Fuzey has a native Keyloop integration covering customer, vehicle and sales data, so you can automate messages across the journey from lead to aftersales. We also connect with tools such as Pinewood, BMW AWP, Autotrader and Bumper, and we're happy to build bespoke integrations.
Do I get real human support?
Yes. A dedicated team that knows your account, plus onsite visits for training and regular check-ins across the UK, Ireland and the GCC.
How long does it take to go live?
Most groups go live within a few weeks, site by site, with our team onsite for training at go-live.
Can we run brand or group-wide WhatsApp campaigns?
Yes. We run OEM-wide campaigns for Mercedes-Benz, BMW and Kia and group-wide campaigns for multi-site dealers.
What our dealers say
“We've seen a positive impact on aftersales bookings, and the support from the Fuzey team has been outstanding throughout.”
“Fuzey has been a great partner in helping us streamline our customer communications. We've already seen great results in our aftersales bookings and campaign engagement.”
“Fuzey has revolutionised the way we communicate to our clients.”
82%WhatsApp engagement on outbound messages at Prentice
31%Conversion on manufacturer service reminders via WhatsApp
88%Of enquiries answered by AI alone at Prentice
Talk to the team that's spent 5 years in dealerships
Book a demo and we'll show you how dealer groups like yours use Fuzey, or come onsite and show your team ourselves.
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